CITALIVE! enables your web site visitors to request live chat sessions at any time while they are on your site. CITALIVE also allows you to take this a stage further and proactively engage visitors.

Operators can send visitors proactive 'invite' messages, asking them if they need assistance. These appear to the visitor as a moving image that floats across their browser screen.

The visitor can choose to accept the invitation and start a live chat session. Invites are NOT popups, so will not get blocked by the visitors popup blocker or other security software. They are simply part of your existing page that becomes visible when you send an invite request.

Invite messages can be custom graphic files, or text-based messages. The text you send can be specific to each visitor.

Automated Invite Requests

CITALIVE! can also send automatic invite requests when certain pre-defined conditions are met (such as when the visitor views a set of key pages, or uses certain keywords, or is from a specific geographical location).

This enables CITALIVE! to work on your behalf - detecting prospects and initiating conversations.