CITADELNETWORKS, INC.
32 HAMPDEN STREET
SPRINGFIELD, MA 01103
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Download the CITALIVE Client Software

Related Documents
Document Title Size (kb)
Citalive Install Package v4.6.473Citalive Install Package v4.6.473 14808.874
Citalive (update only)Citalive (update only) 4910.239


Installation

There are two files required for installation of the CITALIVE Client application (included with the full installation package):

  1. CITALIVE Client v4.3.196.exe
  2. CITALIVE Update v4.6.205.exe 

Install the CITALIVE Client v4.3.196.exe first then install the CITALIVE Update v4.6.205.exe. This procedure is required to ensure you have the most up-to-date features available.

Settings & Options

To successfully connect to the CITALIVE Gateway server (the system that contains the web site tracking engine), you must have the following information:

  • DNS Name Or IP Address:
    client.citalive.com
     
  • Authentication String:
    CITALIVE (this is case sensitive)
     
  • Username:
    Provided during the creation of your account
     
  • Password:
    Provided during the creation of your account 

CITALIVE OptionsIf you did not enter this information during installation, it can be be added by opening up the client application and going to CITALIVE Options.

Ensure the "General" tab has been selected.

If you don't have the information required to connect to the CITALIVE Gateway Server, please contact us at info@citadelnetworks.net